Archive for the ‘Social Media Marketing’ Category

Letting Go of the Words: Writing Web Content that Works (Interactive Technologies) (Interactive Technologies) (Paperback)

Monday, June 1st, 2009

Letting Go of the Words: Writing Web Content that Works (Interactive Technologies) (Interactive Technologies)

Review

the book meets a major, previously unmet need of a very large audience: almost everyone who works on a web site. As Ginny points out, good writing is a critical success factor for every web site, and the really good book about how to write for the web just doesn't exist. Personally, I've been waiting for it for years, because I didn't want to write it myself."
--Steve Krug, author of Dont Make Me Think! Redish has done her homework and created a thorough overview of the issues in writing for the Web. Ironically, I must recommend that you read her every word so that you can find out why your customers won't read very many words on your website -- and what to do about it --Jakob Nielsen, Principal, Nielsen Norman Group



Review

"Redish has done her homework and created a thorough overview of the issues in writing for the Web. Ironically, I must recommend that you read her every word so that you can find out why your customers won't read very many words on your website -- and what to do about it."

-- Jakob Nielsen, Principal, Nielsen Norman Group

"There are at least twelve billion web pages out there. Twelve billion voices talking, but saying mostly nothing. If just 1% of those pages followed Ginny's practical, clear advice, the world would be a better place. Fortunately, you can follow her advice for 100% of your own site's pages, so pick up a copy of Letting Go of the Words and start communicating effectively today."

--Lou Rosenfeld, co-author, Information Architecture for the World Wide Web



Letting Go of the Words: Writing Web Content that Works (Interactive Technologies) (Interactive Technologies) (Paperback)

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Tags: content, Interactive, Technologies, Writing, Writing Web Content that Works
Posted in Books, Internet Marketing, Online Marketing, Online Marketing Advice, Social Media Marketing, internet business | 14 Comments »

Pepsi Realizes the Power of Online Social Media

Wednesday, March 18th, 2009

Many large corporation has already been using social media to their maximum benefit and there has been organisations that has also experienced negative publicity through social media platforms.

Pepsi has always been rather obstinate on this ground and shown a "don't care" approach in earlier cases however, this time Pepsi did realise the power of online reputation in social media.

In January Pepsi introduced a new packaging for their Tropicana Pure Premium Orange Juice cartons. They replaced their 24 years old straw in an Ornage logo with a glass of juice in the package.

Consumers didn't accept this change and many even decided to boycott the brand and voiced their displeasure in peer to peer social networks. Realising the customer response and bowing to the consumer demand, Pepsi soon decided to discontinue the new design and revert to the old one.

Earlier Pepsi did feel the rage of customers through online medium when they first decided to change the 12 packs to 8 packs however at that point of time they didn't pay much heed to it. It seems with Web 2.0 coming off the age and social media platforms like Twitter becoming more and more popular all corporate marketing and PR strategist are becoming more sensitive to online reputation.

Tags: Online Media, Pepsi, reputation management, social Media
Posted in Social Media Marketing | No Comments »

5 Tips for an Effective Landing Page

Friday, January 30th, 2009

For those of you who have tried your hands in Paid search campaigns like Google Adwords, MSN Adcenter etc must have felt the importance of a good landing page. A good landing page can make a huge difference to your campaign's performance by drastically improving your conversion rate. Here are some quick tips for improving your landing page..

a) Don't distract your visitor : Focus the entire page on one objective and set up everything towards it. Multiple options would distract the users and none of the objectives would be achieved. If you want to have multiple objectives, use separate landing page for each of them.

b) Content flow: It is typically observed that a vertical content flow through the center of the page works best for sales pages. Use the right and left column for supportive information like testimonials, SSL support, customer support phone number etc. This will build confidence in your visitors when they reach the "order now" button.

c) Avoid Extra Elements: Each element of the landing page should contribute towards guiding the visitor towards your objective. If there are graphic elements, animations, images that does not contribute to this, get them off the page - they can take away your visitor's attention.

d) Navigation: Try to put the navigation to the far right column or even better in the footer only. Putting the navigation infront of the user gives them the option to click off to another page and even if they come back after that you will need to establish the user's attention again. For any supplementary information that the visitor might need try to provide passive pop-up or CSS based slide down content.

e) Testing is the Key: Yes, even if you get a considerably good conversion rate don't be satisfied, keep a copy of that page and do further testing. Testing must be a continuous process and you should maintain complete record of the campaign for each landing page to see which performs the best.

Tags: Adwords, landing page, paid search, PPC
Posted in Online Marketing, Online Marketing Advice, Search Engine Marketing, Social Media Marketing, Web Marketing | 2 Comments »

Twitter Search to Come Soon

Saturday, January 24th, 2009

Twitter is probably the most successful micro blogging platforms and has now become a way of communication for the early adopters and technology enthusiasts. While it has managed to have an annual growth rate of more than 700% and continues to grow this popular platform did not have a revenue model.Till date the service was supported by USD 22 million of venture capital.

Recently in an interview with The Times, BizStone, one of the co-founders of Twitter declared that Twitter plans to integrate search functionality on the home page for about 1% of the users and depending on the feedback this would be rolled out across the platform. To quote BizStone, "Search integration is a way of introducing relevancy to people. This is not just about 'What are you doing?' but about what everyone else is doing. Twitter is about finding out what is going on out there right now in real time. This is a powerful new way of repositioning the product."

The founders of Twitter has been thinking about a business model around it for long and now the search functionality seems to be the key around which they will build the business. While a few companies like Dell, Comcast, JetBlue have been monitoring Twitter for any discussion related to their company or products and also to communicate with their customers, there has been no official service from Twitter. Mr Stone said that tracking keywords for companies, giving companies an official presence on the site and helping them to introduce themselves to customers were all possible revenue generators.

Tags: SMO, Social Media Marketing, Twitter
Posted in Social Media Marketing | 2 Comments »

White House Blog - First Change by Obama

Wednesday, January 21st, 2009

The entire Internet marketing industry has observed how efficiently Barack Obama has used the Internet and web 2.0 tools to promote himself during the pre-election period and it was probably one of the key differentiating factors between the two candidates.

And now that Obama has moved on from being the President-elect to "Mr. President", he carries through his love for the technology. As a first step, WhiteHouse.gov now gets a brand new blog and there is also a revamp of the website.

The new president pledges to have an extremely transparent and accountable administration and a blog is definitely a great step ahead towards this. However, the comment option is disabled in the blog which would definitely raise an eyebrow or two when we talk of transparency. It is likely that as the blog is brand new they are yet to set up the comment moderation team and it is definitely justified to keep the comment feature disabled till then. Also, surprisingly there is no RSS button for the blog.

It is definitely nice to see technology becoming an increasing important aspect of the Obama administration and their attempts to provide a window to the White House through this website and blog for the common Americans.

Welcome President Barack Obama !

Tags: Blog Web 2.0, Obama, Politics, White House
Posted in Social Media Marketing | No Comments »

Facebook for Business?

Monday, January 12th, 2009

Can you remember the excitement and boom with the myspace rush back in 2006?   Besides classmates.com, myspace was first true social networking website to penetrate the mainstream and to be solidified as a cultural icon.  After all it was mentioned in blockbuster movies "Iron Man" and "Superbad".   In June of 2006 the 100 millionth account was created on myspace.  It had plenty of traffic and plenty of visitors spending hours of time communicating.  The behemoth social networks seemed like a untapped gold mine for online businesses, so many quickly created and feverishly promoted their own online accounts.  So how did things pan out for entrepreneurs?   It turned out it wasn't for everyone. Considering the age group myspace attracted the networks was an appropriate advertising medium for rock bands, hip clothing lines, cell phone ringtones and other products that were "cool" for teenagers and young 20ish adults.  It also quickly became infested with spam and less than noble business ventures (adult content).

At the time SEO prodigy never condoned using time and money to promote a myspace profile to any clients.   Afterall most adults in their 30s upwards viewed myspace as nothing but a teenage fad at best and medium for stalkers at the worst (think of infamous "catch a predator" tv show)

Then came a breath of fresh air; facebook.com.  Back in 2006 facebook was dwarfed by the roaring popularity of myspace.  When I asked a college buddy if he was on myspace, he replied "no I'm on facebook.com".  Facebook? I responded with a puzzled look.  What on God's green earth is that?  At the time it sounded like some offshoot, wannabe myspace that interested me in the least bit.

So I stayed loyal to myspace communicating with my friends and enjoying my custom layouts and cool profile songs.   However as time went on it seemed that Myspace was losing it novelty.  In 2007 nobody no longer cared if you had 50000 friends on myspace (in fact if you had paris hilton in your top ten....you risked being regarded as pathetic).  Further souring the experience was the bombardment of almost daily spam and a growing annoyance of pop up ads.  What professional business would want their name on site like this?  SEO Prodigy never had a myspace profile.  It was just a hobby to send joking messages and comments to long lost friends.

Then in December 2007 my loyalty to myspace got it's nail in the coffin.  I was traveling to Las Vegas to attend a Pub Con conference.  While out there I met a very nice acquaintaince in Las Vegas back in December 2007 I casually asked "are you on myspace?".  "Myspace?" she asked very surprisingly.  "That is SOOOO OLD........."  In that embarrassed moment I came to the realization that it was time to find other options....along came facebook.

My effort to facebook.com quickly came as a "breath of fresh air".  No blinking banner ads, no animation, no distracting videos, no overcustomized user profiles where I couldn't EVEN READ and best of all NO POP UP ADS.  It took me a good 10 minutes to setup my profile.  There was some learning curve at first, but it was quickly overcome by facebook's clean and crisp layout.   At the time facebook would not allow customization of profiles  (still few profiles are customized).  While that seemed to counterproductive to what Myspace provided, this simplicity turned out to be a fantastic idea.

However despite this revelation in my personal social networking life, I still did not view facebook as a viable interface for business.  Sure there was advertising (and at least it was unobtrusive).   This was of benefit to some of clients who targeted young age groups.  But it still didn't seem appropriate for a place to communicate with customers and clients.   In fact I knew two small business owners who had their business profiles deleted.

Maybe they were over aggressive in recruiting friends or maybe they made their intentions to obvious on facebook.com.  Either case it didn't seem like a good idea.  Why waste all that time building out a facebook profile just to get it deleted?

However I knew a few other business owners who had a different approach.  They started a facebook account, but they used a real person's name...not a business name.   They also treated their profile as if it were a real person.   While that method may be questionable to some, when it compared to what I saw on Myspace it was rather innocuous.

Finally a colleague of mine who happened to be a well esteemed financial planner commented to be after the new year, "Chad many of my professional buddies are on facebook, shouldn't we be on it also".  At that moment I no longer had any doubt about business professionals being on facebook.  The answer is YES, DO IT! Create a profile and make friends.  But do it smart.

Here are three tips about a facebook business profile:

1.  Do NOT name your profile your business name

This makes your intentions too obvious.  Either use your real name or a made up one.    You have to make sure the profile sounds like a real human being.

2.  Make sure your facebook link in your website

Unlike myspace, facebook does not give you a direct link to your profile.  Fortunately there is a application that allows you to create one.

http://www.facebook.com/home.php#/apps/application.php?id=4619579915&ref=s

You can also create custom "badges" to put on your website

3.  Don't expect the world from social marketing

Social media marketing is a small component of web marketing.  If you are spending more time on social media marketing than SEO, PPC, etc....then you are wasting your time.  Better to maintain the account and allow it to grow.  Also don't become overzealous with recruiting friends/groups.  This will only get you flagged and deleted.  Nothing is worse than when you try logging in facebook and you get a message "Your account has been cancelled".

To give an analogy, I would compare myspace to "Wal Mart" and facebook to "Target".  I still use both, but prefer on over the other (need not elaborate why).  Both social networks attract different age groups and even socio economic groups.  Are you selling punk rock tshirts?  That would probably do fine on both myspaces and facebook.  Are you a CPA or lawyer offering services to corporations?  Highly doubt you would get the right attention on myspace.

Tags: facebook, myspace, social networks
Posted in Online Marketing, Online Marketing Advice, Social Media Marketing | 1 Comment »

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